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Privacy Notice (POPIA)

Who is responsible: AlphaTalk Pty Ltd, registration number 2021/449833/07 (“AlphaTalk”, “we”, “us”), 2 Ncondo, Umhlanga, Durban, is the responsible party for personal information collected through this survey. Privacy and personal-information enquiries may be sent to info@alphatalk.co.za.

What we collect: The survey collects the details you enter, including your name, surname, mobile number, email address, date of birth, province, city/town, postcode, selected product/service interests and your consent choices. We also keep submission metadata needed for security, audit and duplicate-entry prevention.

Why we use it: We process your information to administer the survey and monthly prize draw, verify eligibility, prevent duplicate or fraudulent entries, contact winners, keep records of your consent, respond to privacy requests, and—only where you choose the relevant optional consent—to send or facilitate marketing about the selected product/service categories.

Marketing and partners: Marketing consent is optional and is not required to enter the draw. Where you consent to partner contact, AlphaTalk may disclose the contact details and selected interests needed for that purpose to participating partners in the relevant selected categories. Before going live, AlphaTalk must publish or link to an up-to-date list of the participating partners or otherwise identify them clearly enough for informed consent. Partners must use the information only for the disclosed purpose and in accordance with applicable law.

Your choices and rights: You may withdraw marketing consent and may object to certain processing. You may also request access to, correction or deletion of personal information where applicable. Requests should be sent to the privacy contact shown below. Withdrawing optional marketing consent does not invalidate a lawful draw entry already made.

Retention and security: AlphaTalk will keep personal information only for as long as reasonably required for the purposes above, legal/compliance obligations and dispute or audit needs, and will use appropriate safeguards against loss, unauthorised access, alteration or disclosure. Before launch, AlphaTalk should adopt and insert its approved retention periods rather than relying on an indefinite period.

Cross-border processing: If AlphaTalk or a service provider stores or accesses information outside South Africa, AlphaTalk will apply the safeguards required by applicable data-protection law.

Complaints: You may first contact AlphaTalk’s Information Officer/privacy contact. You may also lodge a complaint with South Africa’s Information Regulator using the Regulator’s current published contact channels.

Before launch: add the company registration number, Information Officer details (if different from the contact above), participating partner identification, and AlphaTalk’s approved retention periods.

Monthly Promotional Competition Terms

Promoter: The promoter is AlphaTalk Pty Ltd, registration number 2021/449833/07, 2 Ncondo, Umhlanga, Durban. Competition enquiries may be sent to info@alphatalk.co.za.

1. Eligibility. Entry is open to South African residents aged 18 years or older, except persons excluded by applicable law or the promoter’s conflict-of-interest rules. No purchase is necessary.
2. Competition period. The promotion started on 1 July 2026. Each monthly entry period closes at 23:59:59 South African time on the last calendar day of that month. If the 1,000-valid-entry threshold is not reached, the prize rolls over and doubles for the next monthly entry period under these terms.
3. How to enter. Complete and submit the online AlphaTalk survey and accept these competition terms. Optional marketing consent is not a condition of entry.
4. Entry limit and duplicates. One valid entry per unique mobile number and email-address combination per monthly draw. Repeated submissions using the same mobile number or email address during the same draw period are treated as duplicates and do not create additional chances to win. AlphaTalk may reject automated, fraudulent, incomplete or manipulated entries.
5. Prize. The starting prize is a R300 Takealot voucher. A qualifying draw requires at least 1,000 valid entries. If fewer than 1,000 valid entries are received by the last day of a month, no draw is held for that month: the prize doubles and rolls over to the next monthly entry period. This process continues until at least 1,000 valid entries have been received in a qualifying monthly period. The current rolled-over prize value will be displayed on the campaign page. No cash alternative is offered unless required by law or expressly stated by the promoter.
6. Draw and winner contact. Once a monthly period reaches the required threshold of at least 1,000 valid entries, a winner will be selected from the valid qualifying entries using a fair random draw after that month's closing time. The promoter will contact the selected winner using the contact details supplied in the entry. Identity, age and eligibility may be reasonably verified before the prize is issued.
7. Unclaimed prize. Before launch, AlphaTalk must set and publish the period allowed for a selected winner to respond and the procedure for a redraw if the prize remains unclaimed.
8. Publicity. A winner’s name, image or testimonial will not be used for promotional publicity without any consent required by law.
9. Privacy. Personal information is processed as described in the Privacy Notice. Marketing choices are optional and separate from competition entry.
10. General. The promoter may take reasonable steps to protect the integrity of the draw. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded under South African law.
11. Takealot. Takealot is not represented as the organiser, promoter or sponsor of this competition unless AlphaTalk has a separate official relationship permitting such a statement. Any voucher is subject to the issuer’s applicable redemption conditions.

Before launch: add the company registration number and confirm each monthly opening/closing/draw date, exact prize for the draw, and winner-response/redraw procedure. Competition queries: info@alphatalk.co.za.